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Vehicle Impounds & Releases

FAQHaving your vehicle towed and impounded is typically unpleasant, regardless of the circumstances.  This information will give you a better understanding of what to expect and how to redeem your vehicle.  It is in your best interest to get your car out of impound as soon as you can to limit the storage fees which accrue daily.

Why was my vehicle towed? 

Where is my vehicle being stored?

If my vehicle is impounded, how do I get it back?

Can I contest the tow?

What if the tow company provided poor customer service?

When is the next scheduled abandoned vehicle auction?

Why was my vehicle towed?

There are a number of reasons vehicles are towed:

  • If your vehicle is no longer where you left it, there is a good possibility it was parked in a private lot and a tow company removed it and impounded it under a contract with a private business. This is known as a Private Property Impound. The Sheriff’s Office has little to no involvement in this type of impound but we are able to confirm it has been impounded.
  • If you parked illegally (i.e. in a handicap spot, loading zone, expired meter, etc.), your vehicle was probably cited for illegal parking and impounded.
  • If you were involved in an accident and your vehicle was removed from the scene, your vehicle is being stored at a tow company. Towing charges will need to be paid by you or your insurance company but your vehicle is not impounded as long as you were not involved in a criminal act such as driving under the influence or a crash involving critical injury or death.
  • Your car was considered abandoned as defined under MCL 257.252 and a law enforcement agency impounded your vehicle.
  • If your vehicle was used in the commission of a crime, a law enforcement agency impounded your vehicle and it is being stored at a tow company under contract with the Washtenaw County Sheriff’s Office or at a Sheriff's storage facility.

 

Where is my vehicle being stored?

If your vehicle was impounded as a Private Property Impound it is at the tow company under contract with the private business. If your vehicle was impounded by a law enforcement agency your vehicle is being stored at one of the towing companies under contract with the Washtenaw County Sheriff’s Office listed below. 

  • Brewer's Inc. (734) 665-8888

      1763 Plymouth Rd., Ann Arbor 48105

  • Budget Stadium Towing (734) 274-4293

      876 Railroad St., Ypsilanti 48197

  • Don's Body Shop & Towing (734) 449-4484

      7986 Coyle Rd., Whitmore Lake 48189

  • Grant's Auto & Truck Towing (734) 272-4470

      6550 Jackson Rd., Ann Arbor 48103

  • Manchester Towing (734) 428-9538

      18481 W. Austin Rd., Manchester 48158

  • Sakstrup's (734) 971-5400

      5600 S. State St., Ann Arbor 48108

  • Smith's Service Station (734) 475-8580

      11453 Jackson Rd., Dexter 48130

  • Triangle Towing (734) 761-5696

      191 Hiscock St., Ann Arbor 48103

 If my vehicle was impounded, how do I get it back?. 

  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • IMPORTANT – you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle.  If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691. 
  • If  you are unsure where you vehicle is located and you know your VIN or Plate information, you can look up your vehicle on the Secretary of State Abandoned Vehicles search website.

Can I contest the tow or impound?

  • You may file a petition with the court having jurisdiction over the location from which the vehicle was removed.
  • You must do this by mail or in person at that court within 20 days from the date of the notice sent by the Secretary of State.
  • That notice includes a petition requesting a hearing with the court.
  • The courts charge a fee equal to $40 plus the accrued towing and storage fees, which must be paid when filing the petition.
  • Before the hearing, you may redeem your vehicle by posting a bond with the court equal to $40 plus the accrued towing and storage fees. If you do not redeem the vehicle, storage charges may continue to accrue.
  • If you do not request a hearing, you may redeem your vehicle by paying the towing, storage and abandoned vehicle fees to the vehicle’s custodian.

What if the tow company provided poor customer service?

In an effort to meet our mission of providing quality service, the WCSO has established a Towing Complaint Hotline. This hotline is for citizens to report poor customer service from a contracting tow company. We understand having a vehicle impounded can be a stressful event and receiving poor customer service from a tow company can make matters worse. We require our contracting partners to provide quality service and want to hear from you if you experienced poor customer service. Please call (734) 973-4969 to leave a message and someone will return your call.

 

Vehicle Auctions

If you have questions, please call Teresa Fox at (734) 973-4394.

All vehicles are being held under the provision of the Michigan Motor Vehicle Code, MCL 257.1, et seq or revised judicature act, MCL 600.6001 et seq.  The starting bid of each vehicle is based upon the towing and storage charges due.

Note:  any one of the vehicles listed herein may not be available the day of the sale.  This is due to the fact that any of the vehicles may be claimed by the registered owner, or the LEIN holder, up to the time of the auction.

 

NOTE:  ALL VEHICLES MUST BE PAID FOR AT TIME OF AUCTION CASH ONLY. 

 

SAKSTRUPS/TRIANGLE/BREWERS: 

WCSO AND AAPD AUCTION – TBD - February 2017

 

BUDGET TOWING - 876 Railroad St. Ypsilanti  Next Auction Thursday, Dec 21, 2017 @ 9:00 AM

2003 DODGE 1B3AS56C23D200681 NEON
2016 HONDA JH2AF5811GK400314 NPS
2000 CHEVROLET 1GNCT18W7YK271759
2003 FORD 1FMFU18L63LB17163 EXPEDITION
2008 CHEVROLET 2G1WB55K989173280 IMPALA
1997 PONTIAC 1GMDX03E2VD171154 TRANS SPORT
1998 BUICK 1G4CW52K9W4636775
2007 CHEVROLET KL1TG56617B146138 AVEO
2002 CHEVROLET 2G1WH55K029326280 IMPALA
1996 SATURN 1G8ZH1270TZ163130 SC2
1998 JEEP 1J4GZ48S0WC266587 GRA
2004 DODGE 1B3ES46CX4D565560 NEON
2008 COOL SPORTS L3ZABC1068A070184 MOPED
1997 LINCOLN 1LNLM81W8VY692578 TOWN CAR
2003 FORD 2FMZA53473BA33799 WINDSTAR
2000 MERCURY 2MEFM75W3YX635651 GRAND MARQUIS
1989 TOYOTA JT5VN94T7K0004142 PIC
2007 CHRYSLER 2A4GP44R37R133372
2007 CHEVROLET 2G1WB58N679238607 IMPALA
1996 FORD 1FTCR10X6TUB78191 RANGER
2000 FORD 1FAFP53U0YG100979 TAURUS
1992 DODGE 1B7FL23X5NS655241
1985 MERC BENZ WDBDA24C1FF125219
2001 FORD 1FAFP55U41G199485
1996 MAZDA 1YVGE22D9T5533400
2006 FORD 1FDXE45S56HB29875
1999 PONTIAC 1G2WJ52M2XF273733 GRAND PRIX
2011 CHEVROLET 1G1ZB5E17BF127613 MALIBU
2007 JEEP 1J8HR48P37C551848 GRAND CHEROKEE
2007 NISSAN 1N4AL21E17N453998 ALTIMA
2007 CHEVROLET 1GNDS13S672180105 TRA
2017 GMC 2GKALNEK3H6324327 TERRAIN
1999 MERCURY 2MEFM75W0XX718386 GRAND MARQUIS
2003 DODGE 2D4GP44L33R117638
2005 MERCURY 4M2ZU86K95UJ10493
1994 HONDA 1HGEG8657RL057912
2005 SATURN 1G8AG52F25Z180240 ION
2013 SUZUKI JS1NP41A5D2100891 LS650
2007 DODGE 1D8GU28K97W527788 NITRO
2002 CADILLAC 1G6KD57Y92U233783
2002 FORD 1FAFP34322W345645 FOCUS
2001 CHEVROLET 1G1ND52J516187174 MALIBU
2008 CHEVROLET 2G1WT58K789259969 IMPALA
2006 CHEVROLET 1G1ZS51FX6F230645 MALIBU
2000 CHEVROLET 1G1NE52J1Y6222901 MALIBU
2006 CHEVROLET 1G1ZW63106F138200 MALIBU
2009 DODGE 1B3LC56B59N549026 AVENGER
2000 PONTIAC 1G2NW12E6YM869861 GRAND AM
1998 TOYOTA 4T1BF28K8WU062509 CAMRY
1997 SATURN 1G8ZK5272VZ101319 SL2
1985 FORD 2FDJF37L7FCB31251 F350

  

AAPD Glen Ann - 2115 S. State St Ann Arbor Next Auction Thursday, Dec 21, 2017 @ 10:00am 

2004 CHEVROLET 1G1ND52F84M700414 CLASSIC
2000 CHEVROLET 1Y1SK5486YZ424284 GEO PRIZM
2001 TOYOTA 4T1BF28B51U118043 AVA

 

AAA Parts & Towing - 2280 E. Michigan Ave Ypsilanti Next Auction Thursday, Dec 21, 2017 @ 11:00am

1984 FORD 2FTDF15Y3ECB28124 F150
1996 CHRYSLER 1C3HD56T8TF127624 CONCORDE
2008 CHEVROLET 2G1WD58C089181959 IMPALA
2006 Volkswagen 3vwrf71k96m682877 JETTA
2004 CADILLAC 1G6KS54Y94U117271

 

 

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