Vehicle Impounds & Releases

FAQHaving your vehicle towed and impounded is typically unpleasant, regardless of the circumstances.  This information will give you a better understanding of what to expect and how to redeem your vehicle.  It is in your best interest to get your car out of impound as soon as you can to limit the storage fees which accrue daily.

Why was my vehicle towed? 

Where is my vehicle being stored?

If my vehicle is impounded, how do I get it back?

Can I contest the tow?

What if the tow company provided poor customer service?

When is the next scheduled abandoned vehicle auction?

Why was my vehicle towed?

There are a number of reasons vehicles are towed:

  • If your vehicle is no longer where you left it, there is a good possibility it was parked in a private lot and a tow company removed it and impounded it under a contract with a private business. This is known as a Private Property Impound. The Sheriff’s Office has little to no involvement in this type of impound but we are able to confirm it has been impounded.
  • If you parked illegally (i.e. in a handicap spot, loading zone, expired meter, etc.), your vehicle was probably cited for illegal parking and impounded.
  • If you were involved in an accident and your vehicle was removed from the scene, your vehicle is being stored at a tow company. Towing charges will need to be paid by you or your insurance company but your vehicle is not impounded as long as you were not involved in a criminal act such as driving under the influence or a crash involving critical injury or death.
  • Your car was considered abandoned as defined under MCL 257.252 and a law enforcement agency impounded your vehicle.
  • If your vehicle was used in the commission of a crime, a law enforcement agency impounded your vehicle and it is being stored at a tow company under contract with the Washtenaw County Sheriff’s Office or at a Sheriff's storage facility.

 

Where is my vehicle being stored?

If your vehicle was impounded as a Private Property Impound it is at the tow company under contract with the private business. If your vehicle was impounded by a law enforcement agency your vehicle is being stored at one of the towing companies under contract with the Washtenaw County Sheriff’s Office listed below. 

  • Brewer's Inc. (734) 665-8888

      1763 Plymouth Rd., Ann Arbor 48105

  • Budget Stadium Towing (734) 274-4293

      876 Railroad St., Ypsilanti 48197

  • Don's Body Shop & Towing (734) 449-4484

      7986 Coyle Rd., Whitmore Lake 48189

  • Grant's Auto & Truck Towing (734) 272-4470

      6550 Jackson Rd., Ann Arbor 48103

  • Manchester Towing (734) 428-9538

      18481 W. Austin Rd., Manchester 48158

  • Sakstrup's (734) 971-400

      5600 S. State St., Ann Arbor 48108

  • Smith's Service Station (734) 475-8580

      11453 Jackson Rd., Dexter 48130

  • Triangle Towing (734) 761-5696

      191 Hiscock St., Ann Arbor 48103

 If my vehicle was impounded, how do I get it back?

  • Verify if your vehicle has been impounded by contacting the Sheriff’s Office Service Desk at (734) 973-4691 during the hours of 8:00 AM and 5:00 PM Monday through Friday. Call Metro Dispatch after hours and during the weekend at (734) 994-2911.
  • A Sheriff’s Office employee will let you know where your vehicle is being stored or if there is an investigative hold on your vehicle. 
  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • IMPORTANT – you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle.  If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691. 

Can I contest the tow or impound?

  • You may file a petition with the court having jurisdiction over the location from which the vehicle was removed.
  • You must do this by mail or in person at that court within 20 days from the date of the notice sent by the Secretary of State.
  • That notice includes a petition requesting a hearing with the court.
  • The courts charge a fee equal to $40 plus the accrued towing and storage fees, which must be paid when filing the petition.
  • Before the hearing, you may redeem your vehicle by posting a bond with the court equal to $40 plus the accrued towing and storage fees. If you do not redeem the vehicle, storage charges may continue to accrue.
  • If you do not request a hearing, you may redeem your vehicle by paying the towing, storage and abandoned vehicle fees to the vehicle’s custodian.

What if the tow company provided poor customer service?

In an effort to meet our mission of providing quality service, the WCSO has established a Towing Complaint Hotline. This hotline is for citizens to report poor customer service from a contracting tow company. We understand having a vehicle impounded can be a stressful event and receiving poor customer service from a tow company can make matters worse. We require our contracting partners to provide quality service and want to hear from you if you experienced poor customer service. Please call (734) 973-4969 to leave a message and someone will return your call within 24 hours.

 

Vehicle Auctions

If you have questions, please call Teresa Fox at (734) 973-4394.

Budget Towing - April 29, 2014 at 9:00am

Police Impounds
1 2000 Kia                               KNAFB1215Y5890782   
2 1999 Ford Windstar           2FMZA5145XBB90031   
3 1998 Cadillac                     1G6KY5496WU905919   
4 1998 Plymouth Voyager   1P4GP45G1WB760986   
5 2000 Dodge Van                2B4GP2531YR730507   
6 1992 Oldsmobile Cutlass  1G3WH14T3ND391223   
7 1993? Geo Tracker            2CNBE18U6P6915097   
8 1998 Ford LGT Convtnl     1FTZX18W8WNB14020   
9 2003 Kia Spectra                KNAFB121X35234151   
10 1986 Pontiac 6000           1G2AF19R4GT294378   
11 1988 Ford Ranger            1FTBR10AXJUC90948   
12 2003 Ford Taurus             1FAFP53U93G128661   
13 1999 Ford Contour           1FAFP6636XK127785   
 
PPI Vehicles

1p 2003 Buick Rendezvous  3G5DB03E43S505238   
2p 1997 Ford SW                    2FMDA514XVBC89094   
3p 1998 Buick 4D                   1G4HR52K3WH515195   
4p 1996 Chevrolet 2D            1G1JF12T6T7219565   
5p 2001 Mercury 4D               1MEFM50U81A628686   
6p 2002 Saturn 2D                 1G8ZY12722Z144884   
7p 1997 Mercury 4D               2MELM75W6VX735550   
8p 1992 GMC SW                   1GKEC16K2NJ724256   
9p 2000 Chevrolet Malibu     1G1ND52J1Y6303982   
10p 1998 Toyota 4D               4T1BG22K2WU235656   
11p 1999 Mercury 4D             1MEFM50U6XA626251   
12p 1973 Cadi                         6L67S3Q446706   
13p 2002 Chevrolet PU          2gcec19t621327218   
14p 2004 Chevrolet                1G1ZU64834F204298

Next Vehicle Auction for Brewers/Sakstrups/Triangle is scheduled for April 30, 2014.  Please check back for further information.  

The City of Ann Arbor and Washtenaw County Sheriff Department will hold a public auction on Wednesday, April 30, 2014.

The first sale will be held at Sakstrups Towing, 5600 S State, Ann Arbor, Michigan.  Vehicles may be inspected starting at 8:00 a.m.  This sale will begin at 8:30 a.m.

The second sale will be held at Triangle Towing (Don’s Towing), 2040 Federal, Ann Arbor, Michigan.  Vehicles may be inspected starting at 9:00 a.m. This sale will begin at 9:30 a.m.

The third sale will be held at Brewer's North Campus BP, 1763 Plymouth Road, Ann Arbor, Michigan.  Vehicles may be inspected starting at 9:45 a.m. This sale will begin at 10:15 a.m.

Sakstrups:

Vehicle Description            VIN
1992 Chrysler Imperial     1C3XV56L5ND767006
1995 Ford Windstar           2FMDA5145SBA85444
1996 Jaguar XJ                   SAJKX6241TC783163
2006 Dodge Stratus          1B3EL46X26N112630
1996 Lincoln Town Car    1LNLM82W2TY692572
2002 Lincoln Town Car    1LNHM82W42Y644284
1994 Ford F-150                1FTEX14H5RKA37599
2001 Dodge Stratus          1B3EJ46XX1N587327
1998 Ford Explorer            1FMZU34E9WUA65249
2001 Ford Taurus              1FAFP55U61A234336

1992 Ford 2D                      1fapp6049nh141017
2004 Nissan TXS               1N6AA07A84N570348
2002 Buick Century 4D      2G4WS52J221189311
2003 Pontiac Grand Am    1G2NF52E33C269661
1994 Buick 4D                     1G4HR52L8RH451233
1996 Nissan 2SE                1n4ab42d7tc514586
2000 Mazda 4D                   JM1TA2223Y1608640
1997 Chevrolet 2D              1G1JC1247V7334597
1999 Volvo 4D                     YV1TS97DXX1012742

Triangle:

1997 Buick Skylark             1G4NJ12M5VC440323
2002 Dodge Caravan        1B4GP24372B572228
1990 Mercury                       2MEPM36X4LB600188
2005 Saab 93                      YS3FB49S651059452
1995 Chevrolet 4D             1GNDT13W6S2250808
2000 Buick 4D                     2G4WB55K6Y1233596
1997 Ford Crown Victorian 2FALP74WXVX159820
2002 Ford 4D                       1FMZU74W42ZC82978
1993 Oldsmobile SW         1G3AJ84N5P6375010

Brewers:

2003 Chevrolet Cavalier     1G1JC52F537190506
1999 GMC Jimmy                 1GKDT13W7X2506717
2005 Chevrolet Trailblazer 1GNDT13S452277233
1997 BMW 81A                      wbacd4321vav45614
2002 Ford EPR                      1FMZU63EX2UB52350
2004 Chevrolet Malibu         1G1ZT54864F226194
1999 Audi SW                        WAUDA24B6XN048330

Document Actions
Google Translate