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Vehicle Impounds & Releases

FAQHaving your vehicle towed and impounded is typically unpleasant, regardless of the circumstances.  This information will give you a better understanding of what to expect and how to redeem your vehicle.  It is in your best interest to get your car out of impound as soon as you can to limit the storage fees which accrue daily.

Why was my vehicle towed? 

Where is my vehicle being stored?

If my vehicle is impounded, how do I get it back?

Can I contest the tow?

What if the tow company provided poor customer service?

When is the next scheduled abandoned vehicle auction?

Why was my vehicle towed?

There are a number of reasons vehicles are towed:

  • If your vehicle is no longer where you left it, there is a good possibility it was parked in a private lot and a tow company removed it and impounded it under a contract with a private business. This is known as a Private Property Impound. The Sheriff’s Office has little to no involvement in this type of impound but we are able to confirm it has been impounded.
  • If you parked illegally (i.e. in a handicap spot, loading zone, expired meter, etc.), your vehicle was probably cited for illegal parking and impounded.
  • If you were involved in an accident and your vehicle was removed from the scene, your vehicle is being stored at a tow company. Towing charges will need to be paid by you or your insurance company but your vehicle is not impounded as long as you were not involved in a criminal act such as driving under the influence or a crash involving critical injury or death.
  • Your car was considered abandoned as defined under MCL 257.252 and a law enforcement agency impounded your vehicle.
  • If your vehicle was used in the commission of a crime, a law enforcement agency impounded your vehicle and it is being stored at a tow company under contract with the Washtenaw County Sheriff’s Office or at a Sheriff's storage facility.

 

Where is my vehicle being stored?

If your vehicle was impounded as a Private Property Impound it is at the tow company under contract with the private business. If your vehicle was impounded by a law enforcement agency your vehicle is being stored at one of the towing companies under contract with the Washtenaw County Sheriff’s Office listed below. 

  • Brewer's Inc. (734) 665-8888

      1763 Plymouth Rd., Ann Arbor 48105

  • Budget Stadium Towing (734) 274-4293

      876 Railroad St., Ypsilanti 48197

  • Don's Body Shop & Towing (734) 449-4484

      7986 Coyle Rd., Whitmore Lake 48189

  • Grant's Auto & Truck Towing (734) 272-4470

      6550 Jackson Rd., Ann Arbor 48103

  • Manchester Towing (734) 428-9538

      18481 W. Austin Rd., Manchester 48158

  • Sakstrup's (734) 971-5400

      5600 S. State St., Ann Arbor 48108

  • Smith's Service Station (734) 475-8580

      11453 Jackson Rd., Dexter 48130

  • Triangle Towing (734) 761-5696

      191 Hiscock St., Ann Arbor 48103

 If my vehicle was impounded, how do I get it back?. 

  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • IMPORTANT – you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle.  If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691. 
  • If  you are unsure where you vehicle is located and you know your VIN or Plate information, you can look up your vehicle on the Secretary of State Abandoned Vehicles search website.

Can I contest the tow or impound?

  • You may file a petition with the court having jurisdiction over the location from which the vehicle was removed.
  • You must do this by mail or in person at that court within 20 days from the date of the notice sent by the Secretary of State.
  • That notice includes a petition requesting a hearing with the court.
  • The courts charge a fee equal to $40 plus the accrued towing and storage fees, which must be paid when filing the petition.
  • Before the hearing, you may redeem your vehicle by posting a bond with the court equal to $40 plus the accrued towing and storage fees. If you do not redeem the vehicle, storage charges may continue to accrue.
  • If you do not request a hearing, you may redeem your vehicle by paying the towing, storage and abandoned vehicle fees to the vehicle’s custodian.

What if the tow company provided poor customer service?

In an effort to meet our mission of providing quality service, the WCSO has established a Towing Complaint Hotline. This hotline is for citizens to report poor customer service from a contracting tow company. We understand having a vehicle impounded can be a stressful event and receiving poor customer service from a tow company can make matters worse. We require our contracting partners to provide quality service and want to hear from you if you experienced poor customer service. Please call (734) 973-4969 to leave a message and someone will return your call.

 

Vehicle Auctions

If you have questions, please call Teresa Fox at (734) 973-4394.

All vehicles are being held under the provision of the Michigan Motor Vehicle Code, MCL 257.1, et seq or revised judicature act, MCL 600.6001 et seq.  The starting bid of each vehicle is based upon the towing and storage charges due.

Note:  any one of the vehicles listed herein may not be available the day of the sale.  This is due to the fact that any of the vehicles may be claimed by the registered owner, or the LEIN holder, up to the time of the auction.

 

NOTE:  ALL VEHICLES MUST BE PAID FOR AT TIME OF AUCTION CASH ONLY. 

 

SAKSTRUPS/TRIANGLE/BREWERS: 

WCSO AND AAPD AUCTION –Next Auction TBD  MAY 25, 2017

 

Sakstrups Towing 5600 S State, Ann Arbor - 8:30 a.m

1993 Ford            1FDEE14N8PHB69807

2001 Pontiac       1G2NF12T11M526394

2006 Mercury    1MEFM42196G606276

2001 Toyota        4T1BG22K71U077078

2000 Taoi             L9NTEACT7E1004589

1997 Dodge        2B3HD56F7VH771110

2000 Chevrolet 2G1WH55K9Y9118035

1999 GMC           1GKCS18W2XK519981

1998 Ford            3FAKP1134WR218489

2002 Ford            3FAFP31362R239948

2001 Buick           2g4wb55k611242451

2005 Chevrolet  1G1ZT62805F145251

1991 Chevrolet  1GCCS14Z7M2109572

2004 Chrysler     2C3HE66G24H680159

 

Triangle Towing 2040 Federal, Ann Arbor - 9:30 a.m.

2002 Buick           2G4WS52J221264850

2005 Chrysler     2C4GP54L15R286336

2001 Chrysler     2C8GP54L21R276519

2002 Oldsmobile 1G3NF52EX2C159569

2014 Chevrolet  1G1PC5SB6E7128252

1999 Chevrolet  1GCEC14W1XZ129422

2001 Pontiac       1G2NF52E21M653597

2010 Ford            3fahp0ha9ar345045

 

Brewer's North Campus BP 1763 Plymouth Road, Ann Arbor - 10:30 a.m.

1991 Dodge        2B4GK55R3MR157981

2005 Honda        2HGES26795H548597

1998 Pontiac       1G2NE52T5WC772940

2010 Chrysler     2C3CA5CV6AH284542

2001 Dodge        1B4HR28N71F632378

2004 Chrsyler     2C8GF68414R181692

2014 Patriot        1C4NJRFB5ED688741

2016 Taoi             L9NTEACB1G1002363

2004 Toyota        4T1BE32K84U280321

2005 Chevrolet  1G1ZT62885F137205 - ERROR, NOT IN AUCTION

2009 Dodge        2B3KA33V99H584634

2003 BMW          WBAEU33413PH89815

2002 Saturn        5GZCZ63B32S821585

1996 Nissan        1N4BU31D9TC131338

2003 Ford            1FMPU18LX3LB17476

2005 Ford            2FMZA57605BA06314 - RELEASED

2008 Chrysler     1C3LC46K08N156577

2000 Chrysler     2C3HD36J3YH387003

1991 Buick           1G4HP54C5MH464064

 

 

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