Vehicle Impounds & Releases

FAQHaving your vehicle towed and impounded is typically unpleasant, regardless of the circumstances.  This information will give you a better understanding of what to expect and how to redeem your vehicle.  It is in your best interest to get your car out of impound as soon as you can to limit the storage fees which accrue daily.

Why was my vehicle towed? 

Where is my vehicle being stored?

If my vehicle is impounded, how do I get it back?

Can I contest the tow?

What if the tow company provided poor customer service?

When is the next scheduled abandoned vehicle auction?

Why was my vehicle towed?

There are a number of reasons vehicles are towed:

  • If your vehicle is no longer where you left it, there is a good possibility it was parked in a private lot and a tow company removed it and impounded it under a contract with a private business. This is known as a Private Property Impound. The Sheriff’s Office has little to no involvement in this type of impound but we are able to confirm it has been impounded.
  • If you parked illegally (i.e. in a handicap spot, loading zone, expired meter, etc.), your vehicle was probably cited for illegal parking and impounded.
  • If you were involved in an accident and your vehicle was removed from the scene, your vehicle is being stored at a tow company. Towing charges will need to be paid by you or your insurance company but your vehicle is not impounded as long as you were not involved in a criminal act such as driving under the influence or a crash involving critical injury or death.
  • Your car was considered abandoned as defined under MCL 257.252 and a law enforcement agency impounded your vehicle.
  • If your vehicle was used in the commission of a crime, a law enforcement agency impounded your vehicle and it is being stored at a tow company under contract with the Washtenaw County Sheriff’s Office or at a Sheriff's storage facility.

 

Where is my vehicle being stored?

If your vehicle was impounded as a Private Property Impound it is at the tow company under contract with the private business. If your vehicle was impounded by a law enforcement agency your vehicle is being stored at one of the towing companies under contract with the Washtenaw County Sheriff’s Office listed below. 

  • Brewer's Inc. (734) 665-8888

      1763 Plymouth Rd., Ann Arbor 48105

  • Budget Stadium Towing (734) 274-4293

      876 Railroad St., Ypsilanti 48197

  • Don's Body Shop & Towing (734) 449-4484

      7986 Coyle Rd., Whitmore Lake 48189

  • Grant's Auto & Truck Towing (734) 272-4470

      6550 Jackson Rd., Ann Arbor 48103

  • Manchester Towing (734) 428-9538

      18481 W. Austin Rd., Manchester 48158

  • Sakstrup's (734) 971-400

      5600 S. State St., Ann Arbor 48108

  • Smith's Service Station (734) 475-8580

      11453 Jackson Rd., Dexter 48130

  • Triangle Towing (734) 761-5696

      191 Hiscock St., Ann Arbor 48103

 If my vehicle was impounded, how do I get it back?

  • Verify if your vehicle has been impounded by contacting the Sheriff’s Office Service Desk at (734) 973-4691 during the hours of 8:00 AM and 5:00 PM Monday through Friday. Call Metro Dispatch after hours and during the weekend at (734) 994-2911.
  • A Sheriff’s Office employee will let you know where your vehicle is being stored or if there is an investigative hold on your vehicle. 
  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • IMPORTANT – you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle.  If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691. 

Can I contest the tow or impound?

  • You may file a petition with the court having jurisdiction over the location from which the vehicle was removed.
  • You must do this by mail or in person at that court within 20 days from the date of the notice sent by the Secretary of State.
  • That notice includes a petition requesting a hearing with the court.
  • The courts charge a fee equal to $40 plus the accrued towing and storage fees, which must be paid when filing the petition.
  • Before the hearing, you may redeem your vehicle by posting a bond with the court equal to $40 plus the accrued towing and storage fees. If you do not redeem the vehicle, storage charges may continue to accrue.
  • If you do not request a hearing, you may redeem your vehicle by paying the towing, storage and abandoned vehicle fees to the vehicle’s custodian.

What if the tow company provided poor customer service?

In an effort to meet our mission of providing quality service, the WCSO has established a Towing Complaint Hotline. This hotline is for citizens to report poor customer service from a contracting tow company. We understand having a vehicle impounded can be a stressful event and receiving poor customer service from a tow company can make matters worse. We require our contracting partners to provide quality service and want to hear from you if you experienced poor customer service. Please call (734) 973-4969 to leave a message and someone will return your call.

 

Vehicle Auctions

If you have questions, please call Teresa Fox at (734) 973-4394.

 

Brewers/Sakstrups/Triangle: 

WCSO AND AAPD AUCTION – July 9, 2015

 

Sakstrups Towing, 5600 S State, Ann Arbor - 8:30 a.m

Sakstrups Towing, 5600 S State, Ann Arbor - 8:30 a.m

1998 Ford Taurus               1FAFP58S3WG240027

2003 Kia Spectra                KNAFB161935123598

2003 Pontiac Grand Prix    1G2WP52K23F129140

1995 Dodge Ram               1B7HC16Y9SS312693

1994 Oldsmobile               1G3WH55M5RD421875

1999 Mercury                    1MEFM66L1XK611204

2002 Mitsubishi                4A3AC44G12E098078

2001 Chevrolet PT Cruiser  3C8FY4BB01T273421

2001 Chevrolet Impala       2G1WH55K819196361

 

Triangle Towing, 2040 Federal, Ann Arbor - 9:30 a.m.

2001 Oldsmobile Intrigue              1G3WX52H91F113398

2001 Ford Taurus                              1FAFP56S01G237064

1996 Chevrolet                                  1gcdt19w3tk137612

2005 Dodge Durango                      1D4HB48DX5F526364

2008 Roketa Dharma                      LFFWBT4CX81022544

1993 Honda Accord                         1HGCB7656PA127456

1999 GMC (DON’S TOWING)       1gkct18wxxk520017

2001 Chrysler                                     2C3HD46R21H674270

1997 Ford                                            1FALP52U7VG103376

2004 Kia                                                KNAGD126645352600

1997 Dodge                                        1B3ES27C2VD202979

Trailer (DON’S TOWING)               A066552

 

Brewer's North Campus BP, 1763 Plymouth Road, Ann - 10:30 a.m.

2004 Chrysler Sebring     1C3EL46X54N409004

1997 Buick                           1G4CW52K2V4612316

1998 Audi                            WAUBA24BXWN144032

2002 Chevrolet Malibu   1G1ND52J52M682777

2000 Pontiac                       1GMDX03E4YD342927

2009 Ford Fusion              3FAHP07Z99R212675

1994 Ford                            1FMEU15N4RLA56874

2003 Mazda                        JM3LW28J430363496

2000 Mercury                    1MEFM66L2YK600388

2012 Ford Taurus              1FAHP2EW0CG116646

 

BUDGET TOWING  876 Railroad Street Ypsilanti 48197

 

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