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Vehicle Impounds & Releases

FAQHaving your vehicle towed and impounded is typically unpleasant, regardless of the circumstances.  This information will give you a better understanding of what to expect and how to redeem your vehicle.  It is in your best interest to get your car out of impound as soon as you can to limit the storage fees which accrue daily.

Why was my vehicle towed? 

Where is my vehicle being stored?

If my vehicle is impounded, how do I get it back?

Can I contest the tow?

What if the tow company provided poor customer service?

When is the next scheduled abandoned vehicle auction?

Why was my vehicle towed?

There are a number of reasons vehicles are towed:

  • If your vehicle is no longer where you left it, there is a good possibility it was parked in a private lot and a tow company removed it and impounded it under a contract with a private business. This is known as a Private Property Impound. The Sheriff’s Office has little to no involvement in this type of impound but we are able to confirm it has been impounded.
  • If you parked illegally (i.e. in a handicap spot, loading zone, expired meter, etc.), your vehicle was probably cited for illegal parking and impounded.
  • If you were involved in an accident and your vehicle was removed from the scene, your vehicle is being stored at a tow company. Towing charges will need to be paid by you or your insurance company but your vehicle is not impounded as long as you were not involved in a criminal act such as driving under the influence or a crash involving critical injury or death.
  • Your car was considered abandoned as defined under MCL 257.252 and a law enforcement agency impounded your vehicle.
  • If your vehicle was used in the commission of a crime, a law enforcement agency impounded your vehicle and it is being stored at a tow company under contract with the Washtenaw County Sheriff’s Office or at a Sheriff's storage facility.

 

Where is my vehicle being stored?

If your vehicle was impounded as a Private Property Impound it is at the tow company under contract with the private business. If your vehicle was impounded by a law enforcement agency your vehicle is being stored at one of the towing companies under contract with the Washtenaw County Sheriff’s Office listed below. 

  • Brewer's Inc. (734) 665-8888

      1763 Plymouth Rd., Ann Arbor 48105

  • Budget Stadium Towing (734) 274-4293

      876 Railroad St., Ypsilanti 48197

  • Don's Body Shop & Towing (734) 449-4484

      7986 Coyle Rd., Whitmore Lake 48189

  • Grant's Auto & Truck Towing (734) 272-4470

      6550 Jackson Rd., Ann Arbor 48103

  • Manchester Towing (734) 428-9538

      18481 W. Austin Rd., Manchester 48158

  • Sakstrup's (734) 971-400

      5600 S. State St., Ann Arbor 48108

  • Smith's Service Station (734) 475-8580

      11453 Jackson Rd., Dexter 48130

  • Triangle Towing (734) 761-5696

      191 Hiscock St., Ann Arbor 48103

 If my vehicle was impounded, how do I get it back?

  • Verify if your vehicle has been impounded by contacting the Sheriff’s Office Service Desk at (734) 973-4691 during the hours of 8:00 AM and 5:00 PM Monday through Friday. Call Metro Dispatch after hours and during the weekend at (734) 994-2911.
  • A Sheriff’s Office employee will let you know where your vehicle is being stored or if there is an investigative hold on your vehicle. 
  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • IMPORTANT – you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle.  If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691. 

Can I contest the tow or impound?

  • You may file a petition with the court having jurisdiction over the location from which the vehicle was removed.
  • You must do this by mail or in person at that court within 20 days from the date of the notice sent by the Secretary of State.
  • That notice includes a petition requesting a hearing with the court.
  • The courts charge a fee equal to $40 plus the accrued towing and storage fees, which must be paid when filing the petition.
  • Before the hearing, you may redeem your vehicle by posting a bond with the court equal to $40 plus the accrued towing and storage fees. If you do not redeem the vehicle, storage charges may continue to accrue.
  • If you do not request a hearing, you may redeem your vehicle by paying the towing, storage and abandoned vehicle fees to the vehicle’s custodian.

What if the tow company provided poor customer service?

In an effort to meet our mission of providing quality service, the WCSO has established a Towing Complaint Hotline. This hotline is for citizens to report poor customer service from a contracting tow company. We understand having a vehicle impounded can be a stressful event and receiving poor customer service from a tow company can make matters worse. We require our contracting partners to provide quality service and want to hear from you if you experienced poor customer service. Please call (734) 973-4969 to leave a message and someone will return your call.

 

Vehicle Auctions

If you have questions, please call Teresa Fox at (734) 973-4394.

All vehicles are being held under the provision of the Michigan Motor Vehicle Code, MCL 257.1, et seq or revised judicature act, MCL 600.6001 et seq.  The starting bid of each vehicle is based upon the towing and storage charges due.

Note:  any one of the vehicles listed herein may not be available the day of the sale.  This is due to the fact that any of the vehicles may be claimed by the registered owner, or the LEIN holder, up to the time of the auction.

 

NOTE:  ALL VEHICLES MUST BE PAID FOR AT TIME OF AUCTION CASH ONLY.

BUDGET TOWING Auction - 

 

SAKSTRUPS/TRIANGLE/BREWERS: 

WCSO AND AAPD AUCTION – Next Auction Thursday, January 26, 2017

 

Sakstrups Towing 5600 S State, Ann Arbor - 8:30 a.m

2000 Ford            1FAFP55U7YG196204

1998 Buick           2G4WF5216W1438073

2002 Ford            1FAFP36332W150019

2000 Honda        1HGCG5672YA079205

1995 Honda        1HGEJ1227SL046936

1996 Chevrolet 1GCCS14X7TK115787

2005 Dodge        1D4GP25R15B179483

2002 Dodge        1B3EL46X62N236426

2003 Mercury    1MEHM55S43G622917

 

Triangle Towing 2040 Federal, Ann Arbor - 9:30 a.m.

2001 Chevrolet  2G1WL52J011108587

2000 Chevrolet  2G1WF52E4Y9367346

1999 Pontiac       1G2NE52TXXM927431

2004 Ford            1FMZU73K54UB21862

2013 Kia              KNADM4A3XD6203581 (RELEASED/NO LONGER IN AUCTION)

2002 Ford            1FAFP55U42A190256

2001 Chevrolet  1G1ND52J21M644146

2007 Suzuki         JS1VS55A772111748

2006 Chevrolet  3GNDA23P86S679124 (RELEASED/NO LONGER IN AUCTION)

1995 Lexus          JT8UF22EXS0015076

2005 Ford            1FAHP24165G174950

2002 Buick           2G4WS52J321181542

1995 Ford            1FTCR14A1SPA56034

 

Brewer's North Campus BP 1763 Plymouth Road, Ann Arbor - 10:30 a.m.

1998 Honda        1HGCG1654WA072129

1992 GMC           2GTEC19K6N1529262

2003 Mercury    4M2ZU86K53UJ15347

2001 Dodge        2B8GP44G81R144679

2002 Ford            1FMZU75E82UB16112

1995 Chevrolet  1GNCS13W6SK161366

2003 Chevrolet 2G1WH52K939441157

2006 Saab            YS3FD49Y861019373

2007 Cadillac       1GYEE637X70187559

2001 Toyota        1NXBR12E21Z537424

1992 Chevrolet  1GCCS14Z2N8163070

1998 Buick           2G4WB52K0W1524290

2003 Honda        1HGES16503L037241

1996 BMW          WBAGJ8325TDL39709

1989 Merc           WDBEA30D9KA899041

2006 Ford            1FAFP56U06A141592

2007 Ford            1FAFP34N67W136417

2004 Ford            2FMDA58254BB05733

2004 Ford            1FAFP55S74G148842

1999 Chevrolet  1GNCT18W2XK240658

2006 Chrysler     3A4FY58B76T201728

2005 Ford            1FTNE24W05HA37544

2000 Buick           1G4HP54K3YU352187

1996 Ford            1FDEE14H0THB40533

 

 

GRANTS AUTO & TRUCK REPAIR:

33 N. Staebler Ann Arbor, MI 48103 - Next Auction January 25, 2017

1995 FORD 1FTDF15Y2SNB47351
2002 PONTIAC 1G2NF12FX2C115268
1993 GMC 1GKFK16K2PJ744324
2005 CHEVROLET 1G1JC12F657123554
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