You are here: Home Government Sheriff's Office Vehicle Impounds & Releases

Vehicle Impounds & Releases

FAQHaving your vehicle towed and impounded is typically unpleasant, regardless of the circumstances.  This information will give you a better understanding of what to expect and how to redeem your vehicle.  It is in your best interest to get your car out of impound as soon as you can to limit the storage fees which accrue daily.

Why was my vehicle towed? 

Where is my vehicle being stored?

If my vehicle is impounded, how do I get it back?

Can I contest the tow?

What if the tow company provided poor customer service?

When is the next scheduled abandoned vehicle auction?

Why was my vehicle towed?

There are a number of reasons vehicles are towed:

  • If your vehicle is no longer where you left it, there is a good possibility it was parked in a private lot and a tow company removed it and impounded it under a contract with a private business. This is known as a Private Property Impound. The Sheriff’s Office has little to no involvement in this type of impound but we are able to confirm it has been impounded.
  • If you parked illegally (i.e. in a handicap spot, loading zone, expired meter, etc.), your vehicle was probably cited for illegal parking and impounded.
  • If you were involved in an accident and your vehicle was removed from the scene, your vehicle is being stored at a tow company. Towing charges will need to be paid by you or your insurance company but your vehicle is not impounded as long as you were not involved in a criminal act such as driving under the influence or a crash involving critical injury or death.
  • Your car was considered abandoned as defined under MCL 257.252 and a law enforcement agency impounded your vehicle.
  • If your vehicle was used in the commission of a crime, a law enforcement agency impounded your vehicle and it is being stored at a tow company under contract with the Washtenaw County Sheriff’s Office or at a Sheriff's storage facility.

 

Where is my vehicle being stored?

If your vehicle was impounded as a Private Property Impound it is at the tow company under contract with the private business. If your vehicle was impounded by a law enforcement agency your vehicle is being stored at one of the towing companies under contract with the Washtenaw County Sheriff’s Office listed below. 

  • Brewer's Inc. (734) 665-8888

      1763 Plymouth Rd., Ann Arbor 48105

  • Budget Stadium Towing (734) 274-4293

      876 Railroad St., Ypsilanti 48197

  • Don's Body Shop & Towing (734) 449-4484

      7986 Coyle Rd., Whitmore Lake 48189

  • Grant's Auto & Truck Towing (734) 272-4470

      6550 Jackson Rd., Ann Arbor 48103

  • Manchester Towing (734) 428-9538

      18481 W. Austin Rd., Manchester 48158

  • Sakstrup's (734) 971-400

      5600 S. State St., Ann Arbor 48108

  • Smith's Service Station (734) 475-8580

      11453 Jackson Rd., Dexter 48130

  • Triangle Towing (734) 761-5696

      191 Hiscock St., Ann Arbor 48103

 If my vehicle was impounded, how do I get it back?

  • Verify if your vehicle has been impounded by contacting the Sheriff’s Office Service Desk at (734) 973-4691 during the hours of 8:00 AM and 5:00 PM Monday through Friday. Call Metro Dispatch after hours and during the weekend at (734) 994-2911.
  • A Sheriff’s Office employee will let you know where your vehicle is being stored or if there is an investigative hold on your vehicle. 
  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • IMPORTANT – you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle.  If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691. 

Can I contest the tow or impound?

  • You may file a petition with the court having jurisdiction over the location from which the vehicle was removed.
  • You must do this by mail or in person at that court within 20 days from the date of the notice sent by the Secretary of State.
  • That notice includes a petition requesting a hearing with the court.
  • The courts charge a fee equal to $40 plus the accrued towing and storage fees, which must be paid when filing the petition.
  • Before the hearing, you may redeem your vehicle by posting a bond with the court equal to $40 plus the accrued towing and storage fees. If you do not redeem the vehicle, storage charges may continue to accrue.
  • If you do not request a hearing, you may redeem your vehicle by paying the towing, storage and abandoned vehicle fees to the vehicle’s custodian.

What if the tow company provided poor customer service?

In an effort to meet our mission of providing quality service, the WCSO has established a Towing Complaint Hotline. This hotline is for citizens to report poor customer service from a contracting tow company. We understand having a vehicle impounded can be a stressful event and receiving poor customer service from a tow company can make matters worse. We require our contracting partners to provide quality service and want to hear from you if you experienced poor customer service. Please call (734) 973-4969 to leave a message and someone will return your call.

 

Vehicle Auctions

If you have questions, please call Teresa Fox at (734) 973-4394.

All vehicles are being held under the provision of the Michigan Motor Vehicle Code, MCL 257.1, et seq or revised judicature act, MCL 600.6001 et seq.  The starting bid of each vehicle is based upon the towing and storage charges due.

Note:  any one of the vehicles listed herein may not be available the day of the sale.  This is due to the fact that any of the vehicles may be claimed by the registered owner, or the LEIN holder, up to the time of the auction.

 

NOTE:  ALL VEHICLES MUST BE PAID FOR AT TIME OF AUCTION CASH ONLY.

 

SAKSTRUPS/TRIANGLE/BREWERS: 

WCSO AND AAPD AUCTION – Next Auction Thursday May 12, 2016

  

Sakstrups Towing 5600 S State, Ann Arbor - 8:30 a.m

1998     CHEVROLET      1G1NE52MXWY134084

2005     CHEVROLET      1GNDS13S752357077

1998     HONDA             1HGEJ8644WL007781

2002     LINCOLN           1LNHM86SX2Y673733

1990     CHEVROLET      1GCDK14K2LZ228529

2001     SATURN            1G8ZN82721Z249294

2013     TAO TAO           L9NTEACT2D1023078

2001     VOLKSWAGEN   WVWPD63BX1P269540

2002     MAZDA              JM1BJ246221542102

1999     FORD                1FAFP52U5XG206151

2006     CHRYSLER         3A8FY58B96T273917

2005     BUICK               3G5DA03765S550916

2001     FORD                3FAFP11351R188543

1998     FORD                2FAFP74W3WX193239

1999     FORD                1FAFP53S3XG136159

2009     CHEVROLET      KL1TD56E49B661623

2007     SHANGHAI        LJ4TCBPNX7Y010255

2008     CYCLCHUA        LFGTCKPM581005161

2002     DODGE             1B3ES56C12D532952

2007     FORD                1FAHP34N27W280698

 

Triangle Towing 2040 Federal, Ann Arbor - 9:30 a.m.

2007     NISSAN             1N4AL21E57C219004

2002     JEEP                  1J8GL48KX2W312869

1995     PONTIAC           1G2JB5246S7502425

2003     TOYOTA            1NXBR32E93Z041714

1997     DODGE             1B7HC16Y4VS276092

1999     CHEVROLET      1GCEC14W4XE175429

1997     HONDA             JHMEJ6520VS035017

2001     OLDSMOBILE     1G3NL52E31C204505

1997     HONDA             1HGCD5606VA157301

1997     CHRYSLER         4C3AU42N0VE155072

2000     OLDSMOBILE     1GHDT13W5Y2340074

 

Brewer's North Campus BP 1763 Plymouth Road, Ann Arbor - 10:30 a.m.

2003       CHEVROLET        1G1ND52J43M564687

1998       FORD                     2FTDA54U4WBB51262

2002       SUBARU               4s3bh665x27652982

2006       BUICK                   2G4WC582X61189916

2002       CHEVROLET        3GNGC26U82G139651

1997       PONTIAC             1G2JB1241V7517489

2000       PONTIAC             1gmdx03e9yd108444

2000       SATURN               1G8ZH5285YZ255695

1999       FORD                     1FAFP53S3XG169243

1998       CHRYSLER            1C3EJ56H5WN266594

1999       MERCURY            1MEFM53S1XG631722

2002       CHEVROLET        1GNCS18W82K129141

1999       CHEVROLET        1GNDX03E5XD333910

2006       PONTIAC             1G2ZF55B764198787

2002       CHEVROLET        1g1nd52j32m516452

 

BUDGET TOWING  876 Railroad Street Ypsilanti - TBD

 

Document Actions
Google Translate