Vehicle Impounds & Releases

FAQHaving your vehicle towed and impounded is typically unpleasant, regardless of the circumstances.  This information will give you a better understanding of what to expect and how to redeem your vehicle.  It is in your best interest to get your car out of impound as soon as you can to limit the storage fees which accrue daily.

Why was my vehicle towed? 

Where is my vehicle being stored?

If my vehicle is impounded, how do I get it back?

Can I contest the tow?

What if the tow company provided poor customer service?

When is the next scheduled abandoned vehicle auction?

Why was my vehicle towed?

There are a number of reasons vehicles are towed:

  • If your vehicle is no longer where you left it, there is a good possibility it was parked in a private lot and a tow company removed it and impounded it under a contract with a private business. This is known as a Private Property Impound. The Sheriff’s Office has little to no involvement in this type of impound but we are able to confirm it has been impounded.
  • If you parked illegally (i.e. in a handicap spot, loading zone, expired meter, etc.), your vehicle was probably cited for illegal parking and impounded.
  • If you were involved in an accident and your vehicle was removed from the scene, your vehicle is being stored at a tow company. Towing charges will need to be paid by you or your insurance company but your vehicle is not impounded as long as you were not involved in a criminal act such as driving under the influence or a crash involving critical injury or death.
  • Your car was considered abandoned as defined under MCL 257.252 and a law enforcement agency impounded your vehicle.
  • If your vehicle was used in the commission of a crime, a law enforcement agency impounded your vehicle and it is being stored at a tow company under contract with the Washtenaw County Sheriff’s Office or at a Sheriff's storage facility.

 

Where is my vehicle being stored?

If your vehicle was impounded as a Private Property Impound it is at the tow company under contract with the private business. If your vehicle was impounded by a law enforcement agency your vehicle is being stored at one of the towing companies under contract with the Washtenaw County Sheriff’s Office listed below. 

  • Brewer's Inc. (734) 665-8888

      1763 Plymouth Rd., Ann Arbor 48105

  • Budget Stadium Towing (734) 274-4293

      876 Railroad St., Ypsilanti 48197

  • Don's Body Shop & Towing (734) 449-4484

      7986 Coyle Rd., Whitmore Lake 48189

  • Grant's Auto & Truck Towing (734) 272-4470

      6550 Jackson Rd., Ann Arbor 48103

  • Manchester Towing (734) 428-9538

      18481 W. Austin Rd., Manchester 48158

  • Sakstrup's (734) 971-400

      5600 S. State St., Ann Arbor 48108

  • Smith's Service Station (734) 475-8580

      11453 Jackson Rd., Dexter 48130

  • Triangle Towing (734) 761-5696

      191 Hiscock St., Ann Arbor 48103

 If my vehicle was impounded, how do I get it back?

  • Verify if your vehicle has been impounded by contacting the Sheriff’s Office Service Desk at (734) 973-4691 during the hours of 8:00 AM and 5:00 PM Monday through Friday. Call Metro Dispatch after hours and during the weekend at (734) 994-2911.
  • A Sheriff’s Office employee will let you know where your vehicle is being stored or if there is an investigative hold on your vehicle. 
  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • IMPORTANT – you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle.  If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691. 

Can I contest the tow or impound?

  • You may file a petition with the court having jurisdiction over the location from which the vehicle was removed.
  • You must do this by mail or in person at that court within 20 days from the date of the notice sent by the Secretary of State.
  • That notice includes a petition requesting a hearing with the court.
  • The courts charge a fee equal to $40 plus the accrued towing and storage fees, which must be paid when filing the petition.
  • Before the hearing, you may redeem your vehicle by posting a bond with the court equal to $40 plus the accrued towing and storage fees. If you do not redeem the vehicle, storage charges may continue to accrue.
  • If you do not request a hearing, you may redeem your vehicle by paying the towing, storage and abandoned vehicle fees to the vehicle’s custodian.

What if the tow company provided poor customer service?

In an effort to meet our mission of providing quality service, the WCSO has established a Towing Complaint Hotline. This hotline is for citizens to report poor customer service from a contracting tow company. We understand having a vehicle impounded can be a stressful event and receiving poor customer service from a tow company can make matters worse. We require our contracting partners to provide quality service and want to hear from you if you experienced poor customer service. Please call (734) 973-4969 to leave a message and someone will return your call within 24 hours.

 

Vehicle Auctions

If you have questions, please call Teresa Fox at (734) 973-4394.

 

Budget Towing - TBD 

 

Brewers/Sakstrups/Triangle:   

WCSO and AAPD Auction – Next Auction will be held Wednesday, August 27th:

Sakstrups Towing, 5600 S State, Ann Arbor - 8:30 a.m

2002 Chrysler     1C3EL65RX2N169525

2000 Ford            1FAFP3834YW382165

2014 Tao Tao      L9NTEACB4D1054856

1999 Buick           2G4WS52M6X1612926

1996 Mazda        JM1BB1410T0355766

2006 Dodge        1D4GP24R86B596215

2006 Baja             LZSTCJP7265000928

1999 Pontiac       1G2NE52T9XC556994

1996 Mercury    2MELM74W8TX646111

2002 Ford            3FAFP11322R226974

2002 Chevrolet  1G1JC524X27117337

1999 Mercury    1ZWFT61L7X5634490

 

Triangle Towing, 2040 Federal, Ann Arbor - 9:30 a.m.

2007 Ford            1fafp53u77a122107

2005 Dodge        1B3EL46R45N542515

1997 Ford            1FALP52U8VG185165

2006 Hyundai     kmhdn56d46u179733

2002 Ford            1FMYU70E62UB91961

1999 Ford            1FTRX17W9XNC16171  (DON’S TOWING)

 

Brewer's North Campus BP, 1763 Plymouth Road, Ann - 10:30 a.m.

2013 Tao Tao      L9NTEACT8D1020539

2002 Chevrolet  2G1WF55E329197208

1994 Plymouth  1P3AP64K4RN265390

2003 Ford            1FAFP34P73W193558

1999 Honda        1HGCG6652XA047695

2005 Saturn        5GZCZ63465S824289

2013 Volkswagen  3VWDX7AJ5DM405073 - REMOVED FROM AUCTION

2000 Honda        1HGCG5662YA030545

1995 Toyota        JT3AC13R2S1180028

2007 Jaguar         SAJWA51A47WJ25281

1997 Jeep            1J4FJ78SXVL555754

2000 Buick           1G4HR54K1YU117149

2014 Jeep            1C4BJWDG1EL100663 - REMOVED FROM AUCTION

 

Document Actions
Google Translate