WCHO Health Services Access

Health Services Access is the central entry point for all Medicaid-eligible and indigent (uninsured) adults and children requesting Mental Health, Public Health and or Substance Abuse information and services in Washtenaw County.

Callers may receive health information and/or referrals to a variety of community services. Individuals seeking mental health or substance abuse treatment services receive a comprehensive screening completed by a professional Social Worker or Public Health Nurse. Although the majority of screenings are done over the phone, every effort is made to accommodate any special needs callers may have.

Call (734) 544-3050 or 1-800-440-7548

Fax: (734) 544-6726

Monday - Friday 8:30 a.m. - 5:00 p.m.

For after-hours or holiday emergencies call: (734) 996-4747

For quick links to services see below:

Community Support & Treatment Services	Callers to Health Services Access are screened using criteria found in the Diagnostic and Statistical Manual of Mental Disorders (DSV-IV), and referred to the appropriate level of intensity of available psychiatric and/or psychological services.
Public Health	Health Services Access serves as a point of contact for residents of Washtenaw county, providing information and and/or referrals to Public Health programs and services.
Substance Abuse Coordinating Agency	Health Services Access is the Access, Assessment and Referral (AAR) Services Agency for both Washtenaw and Livingston Counties, addressing the substance abuse treatment needs of Medicaid-eligible and indigent (uninsured) adults and adolescents. Callers are screened using the American Society of Addiction Medicine (ASAM) Patient Placement Criteria for the treatment of Substance-Related Disorders.
Washtenaw Health Plan	The Washtenaw Health Plan (WHP) is a health coverage program for low-income Washtenaw County residents without health insurance which helps people to access the health care services they need. Health Services Access provides information and assistance to WHP members, prospective clients and WHP providers regarding eligibility, enrollment and other concerns. Visit WHP's website for more information about WHP and other health coverage options available to Washtenaw County residents and to download a WHP application form.