Individuals seeking mental health or substance abuse treatment services receive a comprehensive screening completed by a professional Social Worker or Public Health Nurse. Although the majority of screenings are done over the phone, every effort is made to accommodate any special needs callers may have.

Callers to Health Services Access are screened using criteria found in the Diagnostic and Statistical Manual of Mental Disorders (DSV-IV), and referred to the appropriate level of intensity of available psychiatric and/or psychological services.

The following list is a summary of the service eligibility criteria. For more specific questions about eligibility, contact Access at (734) 544-3050 or 1-800-440-7548 to speak to an intake specialist.

Mental Health

• Age 18 or over
• Has a serious mental illness based upon a series of qualifications (including but not limited to qualifying diagnosis, significant functional disability, duration of illness, or prior service utilization)
• Substance use/abuse is not deemed to be the sole basis for the need for treatment.

Developmental Disabilities

For individuals 5 years of age or older:

• Chronic condition that is attributable to a mental or physical impairment or a combination of physical and mental impairments
• Chronic condition that is manifested before the individual is 22 years old
• Chronic condition that is likely to continue indefinitely
• Chronic condition that results in substantial functional limitations in major life activity (including but not limited to self-care, receptive or expressive language, capacity for independent living)

For individuals under 5 years of age:

• A substantial developmental delay, or
• Specific congenital or acquired condition with a high probability of resulting in a developmental disability if services are not provided

Youth & Family Services

For children 7-17 years of age with Serious Emotional Disturbance (SED):

• Qualifying behavioral or emotional diagnosis/disorder
• Substantial functional impairment/limitation of major life activities
• Sufficient duration of condition

For children from conception to three years of age who are “at risk” of developing emotional or behavioral problems:

• A parent has a current or significant history of primary psychiatric diagnosis
• A parent is 17 years of age or younger
• A parent has a history of child abuse or neglect
• A parent is currently or has a history of abusing substances
• Infant is in neonatal intensive care unit
• Infant has failure to thrive due to psychosocial causes
• Family is otherwise deemed to be high risk due to the presence of significant stressors

Youth & Family also offers an array of services and resources to the family members of eligible children.