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Emergency Services


Washtenaw County residents facing utility shut-off may be eligible for financial assistance. Many non-profits providing human services are able to submit a request on your behalf.  Before calling an agency, please complete an emergency assistance intake form.   
Additional assistance may be available by contacting any of our partner agencies or the Washtenaw County Office of Community & Economic Development directly at 734-544-6748.  

Click here to view a flyer about OCED's utility assistance program.


Washtenaw County residents facing eviction may be eligible for financial assistance.  In Washtenaw County, Housing Access for Washtenaw County (HAWC) administers all eviction prevention assistance.  The number is 734-961-1999.  
Additional help may be found by contacting Department of Human Services Washtenaw County Field Office at 734-481-2000.


In Washtenaw County, local and state governments and the private non-profit sector coordinate to initiate and manage human services responses to disasters and emergency situations.  The Washtenaw County OCED spearheads the planning of a coordinated human services emergency response among dozens of public and private agencies and organizations.

It is important to note that disasters and emergencies, while similar, are two distinct occurrences and require distinct responses.  The Dexter Tornado in 2012 was a disaster; there was a sizeable disruption in the normal day-to-day functioning of residents, property was destroyed, and residents experienced multiple basic needs issues.  This disaster situation required a full-blown emergency management reaction.  The Polar Vortexes from winter 2013-14, by contrast, were potential emergency situations, not disasters; basic infrastructure remained intact, however at-risk populations experienced greatly increased acute vulnerability.  Residents’ acute needs called for increased and specific assistance from and coordination among agencies, but not full-blown emergency management.  If a Polar Vortex had been accompanied by widespread power outages, it could possibly have been classified as a disaster.

The local human services response network is comprised of agencies that provide disaster and emergency assistance in various ways.  For example:

  • Assistance for families, individuals, seniors, and those with disabilities in meeting food, clothing, pet care, and housing needs.
  • Mental health services
  • Medical services
  • Transportation
  • Student resources


In preparation for winter 2016-17, OCED has reached out to human services agencies, looking for volunteer sites to serve as temporary weather havens. 

Individuals needing to escape adverse cold conditions (real or wind chill air temperature at 20 degrees or below) can temporarily stay at these weather havens before continuing on their destination. 

Link to current temporary weather havens.

For regular daytime and nighttime warming centers (not at negative 20 degrees or colder), please click here.

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